I was there for 2 nights, I used to live in Staten Island and everyone said it was amazing. It was not. It was dirty. My bathroom door had so much gross stuff on it and the floor was not mopped. The carpet was so gross, it looked like it had never been shampooed and it even felt dirty. There was a disgusting chemical smell in the room, possibly from the cleaning solution? It wouldn't go away and my room had no windows that opened. It was also noisy, incredibly so. I was put it in a room that could adjoin to another room and that one had a baby in it that I could literally hear crying all night. Also, people shout up and down the hallways. The walls must be made of paper. I did ask for another room and was told they were full. The bed was clean but the sheets were stained. Nothing was clean or quiet about this room. As well, the waiter in the restaurant couldn't figure out how to use my bank card as a credit card and loudly shouted to me (across a few tables) "What is your pin number?" Seriously? My pin number? Nope. This is not a convenient hotel to stay at unless you drive (they used to have a shuttle to the ferry and did away with it) and this and the Hampton Inn in the same parking lot are your only Staten Island options. It's a shame, it's so rundown and dirty when it used to be nice.