Chicago, IL (PWK-Chicago Executive) - 47 min drive
Chicago Clybourn Station - 4 min drive
Chicago 18th Street Station - 5 min drive
Millennium Station - 25 min walk
Clark-Division Station - 6 min walk
Chicago Station (Red Line) - 7 min walk
Grand Station (Red Line) - 14 min walk
Restaurants
La Colombe Coffee - 3 min walk
Gibsons Bar & Steakhouse - 1 min walk
Maple & Ash - 1 min walk
Doc B's Fresh Kitchen - 4 min walk
Hugo's Frog Bar & Fish House - 1 min walk
About this property
Thompson Chicago, by Hyatt
You'll be in a fantastic location at Thompson Chicago, by Hyatt, just a 5-minute walk from Michigan Avenue and State Street. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel is also within just a 10-minute walk of Lake Michigan and Water Tower Place. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Clark-Division Station is 6 minutes and Chicago Station (Red Line) is 7 minutes.
Languages
English
At a glance
Hotel size
247 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (USD 75 per night)
Other information
Smoke-free property
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Discount at nearby fitness center
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Business center
Conference space (8999 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
46-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Housekeeping (on request)
In-room safe (laptop compatible)
Special features
Dining
Tavern on Rush - Onsite fine-dining restaurant.
Fees & policies
Refundable deposits
Deposit: USD 150 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 17 per accommodation, per night
Resort fee inclusions:
Faxes
Fitness center access
Health club access
Housekeeping
In-room coffee
In-room safe
Phone calls (may be limited)
Pets
Service animals exempt from fees
Pet deposit: USD 1 per stay
Parking
Valet parking costs USD 75 per night
Policies
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel
Frequently asked questions
Does Thompson Chicago, by Hyatt offer free cancellation for a full refund?
Yes, Thompson Chicago, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Thompson Chicago, by Hyatt?
Yes, pets stay free. A deposit of USD 1 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Thompson Chicago, by Hyatt?
Yes. Valet parking costs USD 75 per night.
What are the check-in and check-out times at Thompson Chicago, by Hyatt?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Thompson Chicago, by Hyatt?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (12-min walk) is nearby.
What is there to do at Thompson Chicago, by Hyatt and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like 2 bars and a fitness center.
Are there restaurants at or near Thompson Chicago, by Hyatt?
Yes, there's an onsite restaurant, Tavern on Rush.
What's the area around Thompson Chicago, by Hyatt like?
Thompson Chicago, by Hyatt is a short 6-minute walk from Clark-Division Station and 4 minutes' walk from Michigan Avenue. Travelers say the local area is very walkable perfect for shopping.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 5, 2025
lovely
great hotel, walkable. super friendly staff
cass
cass, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2025
Dean
Dean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 4, 2025
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 3, 2025
Great stay
Our room was very clean. Service was nice.
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Diana
Diana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 29, 2025
Donna
Donna, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 28, 2025
Checking in was a bit awkward. The woman seemed annoyed. After getting to the room, the mini bar refrigerator was not working properly. I mentioned it to the front desk, this time a man, and he said it was supposed to be at 72 degrees. Obviously this was wrong because I’ve stayed there before and it’s common sense. Upon checking out, the front desk woman was unable to locate my reservation and room number. Not a big deal, but again she seemed annoyed.
Three interactions with three different staff members and all three were not good.
Since you’re asking for the feedback, I’ll provide it.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Great stay
Very nice hotel in a great location. Definitely recommend. Hope they get the second elevator fixed soon -- long waits to get upstairs is my only complaint. Cool restaurant and bar downstairs and good access to shopping.
Jeffrey M
Jeffrey M, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2025
Judy
Judy, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 19, 2025
Thompson
When we entered the room, what a great aroma. The room was clean, and warm. There was no microwave, or fridge, which was a negative when staying for 3 days. Even though we ate out we still would have liked to store our extra food. The hand soap was not skin friendly. Our view was outstanding. The bellman gave outstanding service
Darryl
Darryl, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Would stay again
R R
R R, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 17, 2025
Room needed some TLC
The hotel is a favorite of my wife and I, even before it became the Thompson. On a recent stay, we noticed that the upkeep and maintenance in the rooms has fallen off. Nothing major, but little things, like a loose faucet, baseboard, crooked wall painting added up to a vibe of a room that needed a refresh.
Service was the usual great level, and a new steahouse/pub in the main level seemed to be very popular.
Jamie
Jamie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2025
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Nic
Nic, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Spenser
Spenser, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2025
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Marc
Marc, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Great stay. Love the location and the view was amazing.
Dave
Dave, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Arnab
Arnab, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Geronimo
Geronimo, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 22, 2024
The elevator was terribly slow. We waited 45 minutes on a Sunday to check out. We had a stroller so stairs were not an option. Beware of slow elevator times if you are on a lower floor. By the time the elevator, came to my floor, it was full from guests on a higher level.