This was a ridiculous bad stay. They have a steam room, yes. They have a pool, yes. It is all like a cheap Greek all inclusive you might get gifted as a booby prize.
The rooms have doors that don’t reach the floor, so ALL the noise from any part of the cylindrical architecture comes in at all times of day. They have windows at the top of all the room doors that let the light in 24/7. This means that sleep is impossible. I was woken up at midnight by arrivals that seemed to be moving furniture around in the lobby. I stupidly paid upfront non-refundable for three nights, but left after one since it was so poor. The pool was freezing and the jacuzzi was broken and shooting water out at angles.
No hot water and crap water pressure.
When I checked out early and told the receptionists my complaints, they said ‘yes, we hear that often’. Well fix it! 5* my arse. Got to Lima to Iberostar Miraflores, a true 5* hotel.