St.Havel Residence

It was all great! Great location, bedroom, kitchen all good!

Beds and bedding terrible...not deluxe as advertised. Sofa bed terrible! Service is horrible. Don’t ask for extra bedding or extra hangers as they won’t give them to you. Situated next to Hooter’s Bar so very noisy. No soap in the room, had to ask for it. Wifi drops off.

My wife and I had a lovely stay at St. Havel Residence. This place is very large; way larger than what we needed. The location is great as far as being near many attractions. It is located above a Hooters restaurant, so the fried food smell is sort of strong at times. The apartment was very clean, and the bed was very comfortable. There are nice plants setup throughout, and the natural light and windows are great. Very nice place.

The venue is great, very central and convenient if without a car. It was not at all noisey in the evening which we thought would be an issue on arrival as its very close to a number of bars. The big disappointment was the comfort and equipment in the apartment was far below what I expected for the price and star rating. There was not enough utensils or crockery, although that was rectified when I raised it. There was no sofa chair. In all the marketing pics of the living spaces it shows sofa chairs but there was non in the apartment and an almost luxury look and feel. They claimed a Sofa would not fit but I have been to plenty of much smaller apartments/hotels on my travels and they have soft chairs. My kid sat on pillows on the floor to watch the TV. There was also very few bedside lights, dressing tables, mirrors or any other comforts. The word "sparse" would sum it up. Not at all like the marketing pictures. This was a real shame as the staff were good, the location great, the space of the rooms was great but the kitchen spec, comforts and homeliness was completly lacking. The premium cost I would question for such sparse accommodation.

Great location, walking distance to everything. Front office staff was great, Katrina was super helpful and so easy to work with, she will set anything up for you that you would need/want. We had the attic unit and it was far more space than we needed but we loved staying at this location.