Italianway - Borgospesso

We received the apartment at 3 pm. The check was not clean at all. The cleaning lady arrived at 4 pm and asked us to leave the apartment for two hours to clean her. Later in the evening we did not have hot water to shower and waited over 3 hours for a technician to fix it.

Checking in was a nightmare and very stressful when traveling. Started receiving e-mails a few days ahead of time saying we had to schedule an appointment to check in. After a few calls, we figured out that we had to check in at the train station in Milan. At the check-in we had to sign an agreement to pay for damages (listed item-by-item) that said we had inspected the apartment, but we hadn't even had an opportunity to see the apartment. Definitely a landlord-tenant relationship, NOT A GUEST! The apartment was pretty spacious, but the shower was so small that you couldn't turn or bend without hitting the water handle and changing the temperature of the water. Ouch! I wouldn't stay there again.

We stayed in the Italianway apartment for 3 days ( family of 4, 2 adults and 2 kids) we loved it. It is very clean and big enough and the eat in kitchen is a big bonus it is fully equipped but what we loved the most is the location location location it is in the best and the fanciest area in Milan.

Great apartment in a great location. It is all furnished from Ikea, clean, and in very recent or new condition. Do not expect hotel style services, make your bed and bring your water and toiletries, but enjoy having lots of space, 2 bathrooms and a real kitchen. The location is great - in the middle of the fashion district, a metro around the corner, and a short walk to the Duomo. Check-in is easy and the staff very helpful - it may have helped that we arrived during regular hours and went to their offices at the central station. If you come to the city via the Malpensa Express, that's where your train will arrive anyway. We enjoyed a level of freedom and comfort that would have cost a lot more at any of the hotels in the area. Highly recommended if you value your autonomy, less desirable if your goal is to be pampered.

The rooms are clean and new and the location is fantastic, next to luxury shopping belts (Valentino, Hermes, etc). The only thing to take note is that you have to collect the keys at a different location (central station) which is 3 metro stops away and there is no service daily.