Hilton Lake Como

Pleasant staff and beautifully decorated. The main issues I had was the excessive overpricing, absolutely everything had an extortionate price tag, I am not a cheapskate by any means but I left this hotel feeling completely ripped off, you should not book this hotel if you are on a budget or are sensible in not wanting to waste your money I.e. a Fanta by the pool costs 6 euro. The other issue was the inability to sit at the roof terrace or restaurant for a drink or for food in the evening as it was booked up every night, I have never experienced a hotel that couldn’t cater to its guests other than room service (which took an hour for 3 drinks). 26 euro per night to park your car, 25 euro to hire an umbrella (But refundable). The only reason I would recommend this hotel is because it looks nice.

Since this hotel left us with somewhat different opinions, i'll sum this up: 6/10 points total 2 points for superb reception workers. Great support, suggestions, tips on nearby locations and help/friendliness. On behalf of our party of 4 i want to thank reception for outstanding work 2 points for nice, cozy and comfortable room 2 points from absolutely astonishing view from rooftop terrace. The one thing that made us choose this hotel totally paid off. Downside: 1) In the evenings in rooftop terrace restaurant they throw 'parties' with really loud music.And even great sound insulation in room doesn't help, you can hear it through windows. 2/5 nights of our stay music was intensly loud well over 23 o clock. Tried calling reception once and they promised to ask them to lower it down, but never happened. 2) houskeeping kept moving our stuff around the room and one day during cleaning poured water in my wife's toiletries, ruining some. 3) service on rooftop terrace. It's non-existant. Sometimes you have to ask 2-3 times before they bring your order. And sometimes it comes mixed up. At some times never comes at all. 4) Service during breakfast. First 3 mornings we observed how random people argue with staff because they didn't get their hot order or had to wait for 30+ mins. On fourth it happened to us. On fifth - to our friends. Probably because of extra measures due to COVID, but still - 24 EUR per pax for breakfast calls for better service.

Great stay, perfect hotel, friendly staff

Great hotel, staff amazing, great vibe

Very beautiful hotel friendly staff great location. Great room comfortable bed.

Nice property and would stay there again next time we are in Como.

My wife and I loved staying here. It is very modern with great food and drinks and in the perfect location to travel around Lake Como or a quick trip Lugano Switzerland

Nice location a little away from the crowded centre part of town but close to the shore of the lake. Very nice property with two good restaurants.

Love the comfy design & cleanness. Best location to visit everywhere in Como.