6/10 İyi
11 Mayıs 2022
Mediocre at best
The cleanliness of the place when we checked in was not good. The place had been poorly cleaned and it made for a terrible first impression. Then we found out the pool they advertised in the listing was in the Grand Rockies resort which is a totally different facility and we had to walk across the street to access it. When I informed the staff of the poor cleanliness they didn’t seem to really care and they said we could have a refund and leave if we wanted but it was later in the day so we decided to stay and asked for new pillow cases and sheets which they supplied us but we had to remake the bed and change the pillow cases ourselves. The robes they gave us also had holes and it kinda smelled like stale smoke in the suite as well. With so many great options in Canmore I don’t think I would stay here again.




Dustin, 1-gecelik aile seyahati
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