Iberostar Parque Central

Heads up Canadians! The foreign exchange at the hotel refused to exchange Canadian currency to CUC. We were down to our last night and credit cards were not accepted so we needed to exchange cash for dinner. It was embarrassing! Great location/good hotel otherwise!

The stay in this hotel has all what you need in La Havana. Right at the center, rooftop swiming pool with amazing views, nice and comfortable atmosphere.

Horrible hotel charge per person per night fee that is insanely high! Poor service we were not able to take cups to our hotel to have coffee in our room. No coffee machines in room. Bath tub not working don’t waste your money here!!!!! Horrible hotel rooms were basic ugly and for the price you can stay somewhere nicer. Total rip off

AC in first bedroom not working so we had to move to another, so very inconvenient. Once in new bedroom, AC worked great but no comforter, so we were freezing all night, even when we lowered the AC. Also, they should consider more comfortable beds and pillows. Lastly, they only give you wifi 5 hours per day, which disconnects all the time, and only works in lobby area. The breakfast however was great, and so was the location.

For the money, we were very disappointed. The room was small for three adults. Many staff seemed indifferent. Having a pool was a differentiator, though we had a better stay, elsewhere, for a fraction of the price.

Not telling Americans that the hotel doesn't accept U.S. cards put us in a bind money wise. I will never stay at a Iberostar hotel again. And the staff kept telling us the credit card machine was broken, is a lie.

We were pleased that the hotel was as good as the previous times we have stayed there. Many places we have stayed in Havana over the years often are not maintained well. This is not one of them. From the front desk to the gentlemen who open the doors for us would always ask if they could be of help. The rooms were very clean. Bed comfortable and we were lucky enough to have a room overlooking Paseo del Prado, which is great for people and old car watching. The dining room for breakfast was very busy but the staff do a good job of keeping everything running smoothly. Will stay there again.It is close to everything a tourist would want to see in Havana.

Great location, attentive staff, great breakfast, nice lobby, two different cool roof top pools, bank on site, everything great, may be not quite the piz zazz expected elsewhere for a 5 Star hotel but still very comfortable. We really enjoyed the outside dining event set up in the Prado promenade.

My favorite hotel and always my first choice. Highly recommend it.

It's a charming hotel but actually has two different hotel. We were booked under the Moderna wing but they checked us into the Colonial wing.