NOPSI Hotel, New Orleans

Excellent location. Helpful staff. Spacious lobby.

Nopsi is a beautiful hotel. The lobby and public areas are well maintained and clean. The bell hops, security, and maintenance staff are very friendly. However, the concierge service leaves something to be desired. They were rude on the phone before we got to the hotel and unhelpful when we arrived. We called down to room service three times in an hour to try an order coffee and no one answered. The room itself has a gorgeous bathroom. However the wall had many scraped areas and weird stains on the ceiling. The door to our terrace was broken and their was no outdoor furniture. The maintenance guy fixed the door in such a way that we couldn’t go out on it, but at least bugs wouldn’t get in. When we asked to move to another room we were told the hotel was fully booked and given a hundred dollar restaurant credit. We used that credit to attend the Sunday jazz brunch. My chicken biscuit was delicious, but my aunts shrimp and grits was bland. We also ordered blue crab dip that came out undercooked. The jazz band was good. The valet cost $50 a night. They were very nice when we were leaving but inattentive when we arrived. Do not be fooled by the picture of the pool. Its the size of a kiddie pool. When we attempted to go swim there were at least 40 people in there just standing because that’s all there was room for. No bueno. Overall I would not recommend this hotel. They have a lot to work on even with some of the bright spots.

One of the best places I’ve stayed at. 5 Stars all the way around!

Fantastic hotel - great decor, spacious rooms and restrooms, rooftop pool and bar. We were surprised to find that there was an additional fee ($15/per day destination fee) not included in the booking price from Hotels.com that was not disclosed prior to booking.

Very nice. Would stay again