Crowne Plaza Shenandoah

Friendly staff, clean room and very peaceful

Nice clean, I would definitely stay again

The Crown Plaza Shenandoah was more than I expected. The hotel itself was immaculate. Covid protocol was followed and I felt safe. The restaurant in the hotel was also excellent, a little pricey, but excellent. The bed was comfortable and the amenities in the room were great. The staff was also on the ball and pleasant. The price amazed me. A great deal.

Great in every respect!

Amazing place!!!

Hidden Gem!!

Door would not open after 3 tries and two cards. Had to be let into our room, maintenance could not fix the issues, that night we had to be let back into our room and the next morning we moved into another room, at the very end of a long hallway. Not good, had to re-packed and unpacked again. Breakfast was lacking, Hot tub was not heated. The hotel itself was nice and clean, bar was nice. With the problems of the key entry and having to move ourselves, I wished that some kind of compensation would have been nice.

We are looking for a sign Holiday Inn didn’t see it but the address was showing Crown Plaza but it was the right hotel. The workers were so professional and their dress was very business Style. The restaurant inside had a delicious food.

We really enjoyed the hotel radius. We were near many attractions in the area. Great location!!

We stayed for 4 nights and never received room service. We were told because of COVID they don’t clean your room unless you’re there for 5 nights. The hot tub also wasn’t working. That was disappointing. We did really enjoy the restaurant and service from Sam. The food was delicious!