Hotel St Giles, now rebranded as STG Hotel, has long been my go to place to stay in London. As a frequent traveler to the city, I must have spent over 100 nights at this hotel in recent years.
St Giles has never been a luxury hotel, but rather a solid tourist class option: clean, functional, and in a great location. When the management changed, I had high expectations that things would improve even further — but unfortunately, that hasn’t been the case. If you’ve stayed here before, you will likely be disappointed.
Upon arrival, you’ll notice that the kettle has been removed from the room, meaning you can no longer make yourself a cup of tea or coffee when you want to take a quick break before your next activity.
In a double room, you’ll find two towels, but you may be surprised to return the next day and discover that one is missing. Apparently, the new routine is that one towel per room should suffice. If you want a second towel, you’ll need to queue at reception to get back what you originally had.
When leaving the hotel (or if you arrive early), you’ll also find that luggage storage is no longer complimentary. It now costs £10 per item. This service used to be free of charge, except for occasional situations when it might cost £1 per person. Be aware that if two people arrive before 3 p.m. with two items each, you could suddenly be £40 out of pocket — something you may not have anticipated. The same applies when checking out if you need storage for a late flight.
