SLS Brickell

Great property. Rooms amazing. Restaurant food and service just ok.

The day before arriving, I called the hotel to let them know that we would be arriving quite early due to a redeye from the west coast. The person I spoke to was lovely and assured us that it was entirely likely that we would be able to get a room early since the hotel wasn't full. We got there and that was not the case, which was frustrating (but understandable). Though they took our information, there really wasn't anywhere for us to wait (the lobby is quite small and most of the restaurants had not opened up). We ended up in a wheelchair accessible room. The best part of the facility was the pool. Unfortunately, this is not a hotel that I'd like to stay in again. The layout of the room was incredibly odd and staff seemed perturbed by our early arrival. Additionally, there is a $150 incidental hold that doesn't come off for at least 5 business days which seems excessive.

Very conveniently located.

Super nice staff and the room was complimentary upgraded.

This was my gf and I very first stay at an SLS and our experience was great. Our only gripe is the lack of any convenient means to reheat food. No microwave in the rooms and no centrally located microwave available for use? That was absurd. Maybe consider putting 1 in the lobby or 1 or 2 on the amenity floor? That was a major inconvenience for us. Also, I was charged for mini bar items I did not use and still awaiting a correction on that. Otherwise, we had a lovely experience.