Aruga by Rockwell Makati

I stayed in a studio. The studio is spacious and contains a small kitchenette and washer/dryer set, which made the hotel suitable for business travelers or those staying for a longer duration. I’ve stayed at Aruga a few times over the past few years. The hotel usually makes improvements every year. For example, my room had a white noise machine. The way the breakfast is served in which each customer is asked to choose an a la carte item supplemented by a small buffet makes is also an improvement over the prior breakfast buffet. The location is good and has more advantages given the expansion of the nearby PowerPlant Mall. The breakfast service may require patience as will the room cleaning service, which sometimes does not complete its cleaning until late afternoon or forgets service items such as bottled water. However,overall, this is a good choice.

Aruga by Rockwell Makati was outstanding in two aspects: First is location. Located in the ultra-upscale microcommunity of Rockwell, Aruga is literally a few steps away from Powerplant Mall. For accessability and convenience , it simply can't be beat. Second outstanding feature is service. From the front desk personnel, to housekeeping, restaurant wait staff and security, everyone was just so pleasant and respectful, bending over backwards to help. Specific staff that exemplify these values are Lindsay from Housekeeping, Rollie from Security and from the Mesclun restaurant, Juan and Jopp. I must say Aruga will be my number one choice if in the Makati area.

We were very satisfied from the check in process to checkoout. The staff was great and the breakfast was very good.

My room was upgraded. Thanks Aruga!