Royale Chulan Penang

Room condition was very poor. Was given room 207 at night you hear clearly the night club next to the hotel. No upgrade offer for gold member as indicated on the hotels.com page.

Its been a great trip staying with Royale Chulan Penang and especially Bachan from Concierge is being very helpful and committed in his role to help and assist us during our stays there. He is an asset for the hotel as we can see his passion in hospitality to ensure all guests been well taken care of. Good job, Bachan!

Great luxury hotel with all the finery that comes with multi stars. Close to little India and China town - short walk to fort Cornwallis also. We stayed here at the end of a 6 week holiday on the Greek island so it was a culture difference for sure. If your travelling to Penang and need a hotel that is central and has all the facilities needed then this hotel would suit. depends on your needs - no beaches nearby, great for conferences as in the business district or for easy walking to local landmarks and history. Hard to find a bar for a beer during the day around this area

We stayed for 6 nights . The hotel was fantastic, clean , quiet and friendly staff . Breakfast was good .

Fantastic stay again here. Beautiful room could only made better if they fixed little details like the closet door not being able to open smoothly. Hot shower with good water pressure, excellent cleanliness, amazingly comfortable bed. Front desk had 1 very rude woman but otherwise they were nice. Room service is completely awful and overpriced though so don't bother with it. The hotel is one of my all time favorites and is a good value.