City Lodge Hotel at OR Tambo International Airport

Check in was fine. However, there was not one bottle of water in the room and the phones didn't work. If there was wifi, I would have had no idea. It was quite far to the front desk to go and ask them and it was late. No one picked up at reception after repeated calls. There was no way to know the number of the operator and the phone was filthy. At 0530, I couldn't call for a porter, so i had to take my 3 bags a very long way to the lift. I only stay there when I have to because it is at the airport.

I arrived on a long, overnight international flight on a Sunday evening- there was a long queue for check-in, which was frustrating but it moved quickly. Room was a nice, standard hotel room- clean, large enough, quiet. However, the charging station (including 4 separate plugs) at the room's desk did not work. I had to unplug the hairdryer and use that outlet to charge my phone overnight. Also, I noticed the water kettle wasn't working when I attempted to make tea early the next morning. When I checked out, the front desk said they knew the kettles weren't working in some rooms and I should've called them- I actually think THEY should've let me know about the issue when I checked in the night before. Ate dinner at the cafe, it was fine- too few staff for number of guests so service was delayed, and menu was very limited. The hotel is convenient if you just need to stay in Jo'burg for one night before flying on the next morning, and it's much cheaper than the Intercontinental (also attached to the airport), but the City Lodge is nothing special.

Solid - exactly what I expected. Friendly service- great location for in transit stay at ORT!

Nice comfortable stay. Friendly staff

Great stay in convenient airport location accessible directly from terminal. Very clean, good size room. Would benefit from addition of a small fridge. Smoking rooms available.