4/10 İdare Eder
11 Mart 2023
Beware of this company. There are 2 very similar site names owned by the same company. CENTRAL PLAZA APARTMENT HOTEL & CAIRNS CENTRAL PLAZA APARTMENT HOTEL Caught a cab from the airport to the wrong hotel. Had to get a second cab. When we arrived at the correct hotel, reception said about the name confusion, "It happens quite often". The CAIRNS CENTRAL PLAZA APARTMENT HOTEL is in a filthy area smelling of urine. Beggers and abusive locals frequent this area. Fights and yelling at night is common. After 4 nights (out of 8) I couldnt stand it. Informed reception we would be checking out to another hotel. Was told I would have to pay a 1 night late cancellation fee. I agreed. Now told there is no refund "because that's a management decision". Horrible customer service in a stinking part of Cairns.
Steve, 8-gecelik romantik seyahat
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