Axiom Arch hotel

Reception friendly and great to have car parking on site (for a little extra) but room had signs of leak repair in progress and air conditioning unit whirring loudly all night meant little sleep!

Very nice property and good value for money. Great to travel within London

Ceiling leaking through spotlight near the toilet so floor was wet and you got dripped on when using the toilet. Reception Staff were friendly and good. The room was nice and a good size but not the cleanest.

The front desk staff Kasim and Arif are wonderful and very helpful. The room has refrigerator and micro wave. If I go back to London I will stay at this place again.

No heating in the room and the receptionist couldn’t help us with it apart from switching the air con on.The room was 12 degrees all night. Microwave didn’t work. Door was really stiff, making it difficult to open and shut.

Convenient for our purpose. Very basic in terms of furnishings and amenities.

Myself and two friends stayed here as we were attending a gig at the O2 Kentish Forum for a couple of joint birthdays. The room was clean, tidy, well sized and overall pretty good, the only bad thing is the church next door, with bells chiming every other hour, 12 minutes past the hour.

This is neither luxury nor an Aparthotel. Mattress looked and felt 20 years old and had to sleep on the bed settee as bed so non-supportive and uncomfortable. Furniture all old and tatty. Air con worked only some of the time. Place is basically for social housing with hotels.com clients filling the gaps. No bar, no restaurant, no communal lounge ie NOT a hotel/aparthotel at all. Free international phonically on site but not even a phone; Any refund refused by owner/manager. Never again!

Terrible room condition, an extremely squeezed place at a decent rate. Even parking costs 10 pounds. As soon as we checked in, we realized we cannot stay for 8 nights that we have paid for already (1250 pounds), and checked out the next morning. No refund was issued whatsoever. So, even though we lost about 1000 pounds, I still feel we made the right decision. The manager knows that people would like to check out after seeing/staying in the room, and therefore puts in the clause of non-refundable in the bookings.

Location ok “Executive Room” was far from that and the state of the furniture was poor Aircon did not work and was not fixed Shaver plug did not work and was not fixed Not a boutique hotel!