INATEL Albufeira

Arrived to be told we were not in the hotel we booked (INATEL ALBUFEIRA HOTEL) - they advertise the hotel as on the beach BUT then tell you that you are in the "sister" hotel up the road & not on the beach they said that the hotel is the (INATEL ALBUFEIRA PRIA HOTEL) - they charge €22 per night extra to stay in the hotel... we asked to see the manager but were told they were too busy & wouldn’t take a phone call from us... the lady at reception was laughing & said "you are not the first and won’t be the last to be told this on arrival" we had no choice but to pay the extra to stay in the hotel as there was a cancellation fee if we took another hotel... see the photo below the hotel name is as per the booking…

Bar very basic . Restaurant had very little choices. Spotless clean. Lovely pool. Staff most helpful.

Stayed here in May 2017 with my wife. I thought that the pool was really nice, but that's about as far as it goes. Breakfast was below average, only ended up having it one day. Most of the staff were extremely miserable with the odd exception. The room was very clean but nondescript. The room was apparently cleaned once a day but the towels were never changed, the bins weren't emptied and there was still sand on the floor from the day before. We paid extra for a sea view which would have been lovely but for the fact that there was a JCB digging and drilling from 7.00am in the morning until approximately 5.00pm right outside our balcony! Hotels should advertise if there is going to be building work going on at the time you'll be staying there. Location was great, but I would not stay at this hotel again as I found it extremely disappointing apart from the lovely swimming pool.

Gorgeous, go for the sea view rooms

Was slightly worried about our stay here having realised there were two hotels but as we had booked a sea view superior room we were allocated the one directly on the beach, the view was incredible and if you are going to stay here its worth the extra to have this. The hotel was extremely clean and well presented including our room. Cant fault it although there was no bath but that was fine. Cleaned everyday and bed made etc. Would have given it five stars if it wasnt for the staff. We checked in and although this was efficient there was no smile or anything. This remained the same throughout our stay, as we came and left hotel each time, they didnt even look up. I find this strange. The breakfast was grim in honesty and again the staff werent great, one morning there was nowhere to sit as all the tables were full of dirty plates and had not been cleaned away. Never saw any fresh bacon, eggs etc come out so I didnt eat any, looked like it had been there for a while,but we were happy with toast and cereal so didnt really bother us. As previous reviews the hotel guests were all oap Portuguese and one night we ventured up to the other hotel as it had a bar but literally couldnt move as it was heaving with them. They didnt do anything wrong but they were the only guests we saw. However , these slightly negative points did not spoil our stay here, it was a fantastic holiday. You can walk to the old town in ten minutes and maybe double that for the new town/strip area.