Estrela da Luz

Wifi constantly throws you out. Need to sign in many times a day Otherwise all very good. Indoor pool is excellent

Had a fabulous week would recommend it to others

This complex did not live upto *5 star status. I could not use the balconies due to the high winds, they never eased.Informed by management it was due to the wind direction, for the 1st time ever, changing direction.I checked via weather websites nothing supported this claim, the direction of the tree trunks also suggested the wind blew towards the Atlantic Ocean. The internet is poor, every time I entered a site it crashed, I need the internet when on holiday,I could not even view my security cameras from the complex. Had to walk down the hill every day to local pubs for a good internet signal, this resulted in additional costs as I needed to purchase a drink every time I visited.The desktop computers at reception did not work.The complex has 2 outside pools (1 for families & 1 for over 16yrs).There was a constant noise around the pools which sounded like a jumbo jet in the distance taxi-ing down a run-way which was very annoying.I discovered the noise was coming from the family pool area, there was 3/4 large condensers located at ground level, the noise was a lot worse at the lower pool, not ideal for families in my opinion. We decided to use the local beaches rather than the complex pool. De Luz is a quiet location, if you need lots of bars & restaurants you need to travel to Lagos which is a 20min bus ride or 10min drive.In my opinion this is a good 3*+ complex with 5* prices.This complex is off my list to re-visit or recommend

Hotel was very clean,and apartments were fantastic.Pools were very small and pool staff very unfriendly,children were not allowed any floating device in pool and even playing ball was prohibited.There was an ongoing problem with the lock on the apartment door,which took several days to sort,resulting in our family being locked out of our apartment on numerous occasions.

Staff were extremely pleasant and helpful. Spa was fantastic. Would definitely stay again.