Kimpton Hotel Wilshire

I stay at this hotel monthly since April 2019, and for the past couple of months, I have had to wait past normal check-in hours to get my room assigned to me. This last visit I arrived at 3:30 (3pm check in) and I was told my room was not ready, and that I would receive a text from the staff. An hour later, no text so i proceed to call front desk. They tell me my room is ready and they sent a text. I show them I had no text. This is obviously quite a small problem for most, but I travel for business and I have to maintain a set schedule. I've been able to work around it, but its become so consistant with delays that a room will not be ready at check in, that I will have to suggest my company find another location. Otherwise the facilty is suitable.

Everything was very good however serval mornings around 6:30AM on the weekend and weekday there were incredibly loud noises. It did not sound like construction but more like a huge cart rolling items back and forth - it was so loud and shaky it sounded like an earthquake each AM. The area itself seems to be going through some revitalization so while we thought there were be a lot of walkable restaurants, everything that we found online was actually closed or out of business.

Lovely touch, bottle of Prosecco to celebrate the end of our honeymoon and last few nights in USA. Accomodation was good, bed comfy, location was good. Had dinner on rooftop restaurant which has great views and nice food, this is Run Seperate to hotel. Overall staff lovely and friendly.

This hotel doesn't feel on par with what you would expect from a Kimpton. I had to yell through a closed door to find someone to check me in, not the level of hospitality that you expect from the brand.

The pool is a lot smaller than it looks in the photo. The view could be a bit better if the floor was higher up, but otherwise good. They closed the pool too early so we couldn't use it. The service was great, though!

Everything about the hotel was very good - my only complaint was the cost, even through Trivago, the mark up is significant.

The view from the rooftop was breathtaking. Loved the staff, they were all so friendly and helpful.

Another great experience at a Kimpton Hotel

Staff very friendly and accommodating, walkable to surrounding attractions. Felt safe walking during daytime.

The hotel staff was very accommodating and all were friendly. The room was quite spacious and so was the bathroom! I loved the fact that it had a walk-in shower, no lip. Shower gel, shampoo, and conditioner were in large bottles, not like those little squeeze bottles you usually get. There is a rooftop where you can eat and/or swim. The hotel provides a free continental breakfast with fresh fruits, pastries, bagels, coffee, tea, etc.