Hotel La Rosa del Tirreno

Allocation of poor room off-site

We thought we had booked a room with Hotels.com, but when we arrived at the Hotel La Rosa del Tirreno they informed us they did not have a room in the hotel. They explained that they had sent us an email message offering us alternative accommodation nearby. We had not received that information however, as we had just stayed in a campsite in Sicily with no working internet and then had taken a 20 hour ferry trip from Sicily to Livorno during which we chose not to use the ferry's expensive internet. The alternative room offered by the Hotel was in a complex about 300 metres away that involved walking along and across a very busy road that had no pavements. We felt we had to accept the offered room because it was after 8pm at night when we arrived. We regretted that,principally because the air-conditioning unit was faulty and since it was so hot we got very little sleep. The room also did not have any internet that we could access because the wifi password did not work. So, a bad experience for us. The big question is why could we not have the room that we had originally booked. And secondly, why had the hotel owners not said in their email to us, or when we first arrived, that the room was not one that they owned. In fairness to the owners, the room was obtained for us at a lesser price than the owner of that room normally advertised, but we were not to know that the room would be so faulty (heating and internet-wise), for which the hotel owners took no responsibility

Meryl, 1 gece romantik seyahat, 10 Tem 2019

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Fantastic hotel

A gorgeous hotel spotlessly clean. Staff very friendly and helpful. Hotel is ideal as a base for visiting this part of Italy. Hotel offers evening meals in its own restaurant which are very good and great value for money. Would stay here again

Paul, 2 gece romantik seyahat, 13 Haz 2019

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Nice all arround

B, 1 gece seyahat, 14 Tem 2018

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Soggiorno molto piacevole e un saluto al grande Maurizio

6 gece arkadaş seyahati, 7 Ağu 2021

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Sehr sauber. Idealerweise direkt an der Reisestrecke, für Zwischenübernachtung optimal. Nettes Personal. Da direkt an der Straße etwas laut, aber Parkplätze kostenlos direkt am Hotel.

1 gece romantik seyahat, 13 Tem 2021

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Ottimo

Albergo a gestione famigliare, proprietari carinissimi e discreti. Buona la colazione che ai tempi covid é ridotta ma di ottima qualità e abbondante. Vicino alla strada (ma dalla camera non si sente nulla) e con 2 parcheggi a disposizione degli ospiti. Consigliatissimo

Guia, 1 gece arkadaş seyahati, 13 Eyl 2020

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Hotel a conduzione familiare, ottima pulizia dei locali e delle camere, simpatia e disponibilità. Colazione forse un po’ misera per un 3 stelle

5 gece aile seyahati, 29 Ağu 2020

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Chambres côté mer bruyantes, trafic routier et trains

Pierre, 1 gece romantik seyahat, 1 Eki 2019

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Joli petit hôtel avec personnel très sympathique, accueillant et serviable. Peut-être goût personnel mais le café est excellent en rapport aux autres pris lors de notre séjour en Italie.

1 gece romantik seyahat, 26 Eyl 2019

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Para un viaje con coche

Es imprescindible el coche para poder hospedarse, dispone de un espacio para unos cinco coches.Desayuno variado, instalaciones aceptables, ubicación un poco fuera de mano de núcleos urbanos es imprescindible el coche.

Jorge Luis, 1 gece arkadaş seyahati, 26 Eyl 2019

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