Hotel Botanico San Lazzaro - Maiori

We stayed for 5 days at this hotel, the people were very good and helpful. The hotel is high up on a cliff on the Amalfi Coast and relies on a funicular lift and quite a few stairs for access. The staff were very helpful with this, so was not really a problem. It has a very good restaurant, the food and wine menu again was very good and the views went for ever. I definitely would stay again.

Staff and services were absolutely outstanding

When you read this one listed the things that let it down. I probably sound harsh but that is just because it's 5 star and that comes with a higher expectation. It was still a fabulous stay and the staff were very accommodating. so here goes. Amazing location. Service was awesome on the whole but on the odd occasion was not so great (restaurant on first night although they were brilliant on the next occasion). The maid was brilliant all week... So cheery and helpful. The hotel very kindly arranged or transfers and these worked very smoothly. I had one luxury transfer and one taxi... It was another twenty euros for the luxury transfer but it was worth it. Restaurant was good. Breakfast was fantastic but bizarrely never had a big enough milk jug. But staff were great. We booked a restaurant for us and took us there in the hotel's covered trike and that was brilliant. The bathroom was a little poky and was inadequately lit. The room was also dark -very frustrating when looking for things. The beach club was closed on a couple of occasions without warning in the hotel. It also wasn't in keeping with the rest of the hotel. I don't think it belongs to the hotel and is a little shabby in comparison to some of the other beach clubs. On the whole it was brilliant though.

An amazing view of an amazing location ...the hotel was all we'd hoped it would be. The hand shower over the bath could have been better situated (it was at waist height and in the way) but otherwise, everything was great, including the food, service and pool area.

The stay was very nice, the room was so nice Hotel staff were very very helpful and welcoming