Ty'n Rhos Country House - Caernarfon

our stay was average hotel was unstable for my disability due to the bedroom although it was on the first floor had another step up then two down to get into the room . then in the room there were two carpeted steps to the bathroom and no hand rail. room ten is situated over the kitchen and looks straight into other windows so there is no view. the smell of the food cooking and staff taking breaks under the window woke us in the morning. The breakfast was good and there was a variety on off. they do offer a evening meal but although the set menu looked good we didnt not try this as i can not eat large meals and there was no flexibility in the size of the portions even though i asked about this. i had informed the hotel that i had a disability but i was told they had a ground floor room but this would cost an extra £50 per night i accepted the first floor room but did not expect there to be steps inside the room as this had not been told to me. Locality is good is was a shame we had no view of this and you have to use a car to go to other facilities.Complimentary shampoo is in refillable bottles and the ingredients are rub off on some of these so you could not see if you could use them if you have allergies. Dressing gowns looked over washed and wouldnt use them as there is a chance of catching skin infections if not washed at high temperatures. carpets are frayed in some places and the paint was peeling on the bathroom ceiling and rusting radiator

clean room, although not specious, the service on the other hand was not good at all. The bath room comes with a specious sized bath which looks welcoming at first but once you try to fill it up with water within minutes you'll get a knock on the door from room service complaining about the noise and you'll end up without hot water for hours due to hotel having one tank of hot water for all courtyard rooms. Which to me Ofcourse was frustrating as I couldn't relax in the beautifully built bath after a long day out. The breakfast also was very average and the manager looked like she couldn't wait to see us leave by the rude and unprofessional service she provider over breakfast. Overall a beautiful place, amazing town but I'm afraid the service was not provided fairly as described.

A lovely hotel where quality of food and service are not compromised. The staff were excellent; - helpful, proactive, fun, and a credit to the owners.

Lovely hotel. There isn't much else around or options for dinner in walking distance if you didn't want to eat at the hotel. The food at the hotel is lovely, though appreciate it's not in everyone's price range. The staff at the hotel are fabulous and we thoroughly enjoyed our stay there. I would definitely recommend this hotel :)

We wanted a quiet and relaxing time and we got it. Plenty of places to visit ie great walks, national trust, gardens, museums etc. Or a relaxing time in the hotel grounds which were delightful. Anglessey was a short drive away which was very picturesque. The weather was wonderful when we visited which made it more picturesque. A lovely stay