Fairfield Inn & Suites by Marriott Portsmouth Exeter

we like the facility very much, we were very disappointed that we were not informed that the swimming pool was closed as that was one of the deciding factors in chosing this hotel, I feel we should have been informed so that we could have looked at another hotel

We liked the bed and also the comforter. Very comfortable. When we 1st got there we could not tell where the front entrance was. Had to look for it. Why no signage, I can’t tell you. Also, no one was at the front desk so I left and came back. Still no one there till after a few minutes and then she had an attitude like I just woke her up or something. Anyway she handed my key cards I said thanks and no response.

Convenient. Easy check in. Comfortable room. Miss the buffet breakfast (COVID, can’t be helped), but the replacement was poor: small muffin and fruit bar in a paper bag (no fruit - out of apples) and/or you could microwave a bfast sandwich. Hopefully, this will improve over time. Very nice staff.

beds were dirty person at the front desk wasn't helpful. pool was closed and nothing was posted online or mentioned when checking in,

Convenience to things in the area. Polite and helpful staff. Cleanliness.

When we arrived there were police in the lobby interviewing an obviously intoxicated quest. Once we got to our room, there were 2 tissues left in the tissue box, at the off color count to where you're notified the box is almost empty. In the morning I went down to get a hot tea and due to civid-19, the associate was serving from behind the counter. Unfortunately, he did not utilize a pair of gloves that was sitting directly in front of coffee and hot water carafes. He handled everything with bare hands, even the lid where my mouth would go. I mentioned to him due to the situation with covid and the precautions being taking by the hotel for no self serve, he should be utilizing the gloves that are there when handling items for others. His response was, "Oh yeah." Not a thank you or in sorry sir. Sorry Fairfield Inn, you have lost a customer for life.

Good value. Good location. Friendly staff and clean.

It was nice, clean, and perfect for what we needed

We stayed here for the second time in a year- we are very happy with this place!

We booked a king size room. The pictures online show the rooms being spacious but when we walked in there was barely room for anything except the bed. The wallpaper in the bathroom above the shower is stuck up there with packing tape. Toiletries were lacking in the room, no conditioner.