THE HAVEN Bali Seminyak

Beautiful place and room view easy access to legian Seminyak and Kuta walking distance even to the beach alot of restaurant and massages parlour everywhere. I had dinner at Haven restaurant the food that i order was good delicius make me order another place next day. Receptionist staff Sarah excellent service always smilling thank to her wonderful job

Great hotel with a great location. Loved staying here as it was very convenient to get everywhere.

Staff are so friendly and accommodating. The location is great. We had two bedroom unit and although not new, it was spacious, clean and comfortable. One of our group was given a lovely little cake and card as it was her birthday. It was unexpected and totally appreciated. 2nd time we’ve booked and will go back again.

Overall hotel was good as good location & clean. Customer service was average as we did not get the requested bed types until the next day. We were also locked out of the rooms due to changing rooms twice to get the requested room, and then locked out again due to extending our stay without the staff extending the room keys. This made several unnecessary trips back to the front desk. Also had a stray cat wanting to jump up on my lap the whole time I was eating dinner because the staff would only shew it a few metres away in the restaurant so it continuously came back. Apart from that it was good.

Property is very tired. Needs a face lift.

Way too loud at night for me

Central an. Value. For. Money. Lower. Ground. Rooms. Next to pool. Great

A little disappointed when we arrived and were told our room we had booked wasn't ready and we were given a twin room instead of a queen size double bed as we had booked it six months in advance however that was only for one night that apart the hotel staff were all excellent and friendly very polite and forever asking how your day was going breakfast at the haven was also excellent buffet style and plenty of choices the omelette station was a personal favourite of mine where the chef was very attentive overall a good stay and would definitely recommend

Requested full refund due to inappropriate behaviour next to our room. Requested this be addressed 6 times and issue wasn’t resolved. We believe this to have been a security concern and somebody was harmed so was a serious concern. We hope the person next door was ok..

When we arrived they told us that we had to stay in a fool with 2 single beds and a room that was no where near as nice as the one we had paid and booked for. Their reason was because it was busy! No compensation was given and was just told sorry. But I had paid good money to stay in a nice room with a double bed so no refund was given. Another time my partner cut her foot in the room and had to ring and ask 5 times and waited an hour before they came to the room and gave us an band aid. Everything at the hotel was really over priced compared to next doors restaurants.