THE HAVEN Bali Seminyak

Very noisy. We could hear Music until 3am in the morning - the air conditioner was very loud. Would not stay there again luckily it was only for one night. Beds very hard and uncomfortable but the Staff were very nice and friendly.

When we checked in, we were upgraded to suite, which was fantastic. The staff were friendly, but not overly helpful. The hotel was once amazing, but now it is very worn. It’s not very clean, and the housekeeping clearly don’t clean very well, found someone’s receipt by the side of the bed. The hot water was dreadful, it constantly ran out. The tv reception was bad (not so important) The air conditioning unit in the main room was not working well, but after we told the staff they fixed it. The pool was nice and the price was reasonable, so over all it’s an ok place to stay.

Its evident that the suites need an upgrade now. The bathroom in particular. Bath doesnt drain well, floor has clear dirt marks, bath is really slippy! Bed is really uncomfortable. I would expect a "4*" to give you an iron/board in your room, not have to request 1 from reception. Cheap plastic kettle. Breakfast was hit & miss. 1 day ok, 2nd day cold, messy and slow. Positives: the spa is beautiful. Back massage was perfect and the spa staff are so friendly and attentive. Room is pitch perfect, so nice and quiet.

Great staff especially Gede at the front desk, great service and buffet. Everyone I encountered were great during my stay. Hotel was clean and very conveniently located

I had a wonderful time at The Haven. The staff were very helpful and friendly. The surrounding was very zen, and the amenities were great.