Staybridge Suites Times Square

The hotel was very close to Times square and to many theatres. The hotel lobby is very small (almost none) and there is always a crowd in front of the front desk which is just near the entrance. The breakfast is good and tasty. The rooms are small but beds are comfortable.

The place was in a great location and clean with a very friendly and accommodating staff. Advertised as pet friendly but I did not expect to have to pay $250.00 for my pet to stay with us. I could understand a deposit to be refunded if no damage but a Fee is ridiculous and not fair. My dog was very well behaved and caused absolutely no damage of any kind. This policy should be changed!

Amazing breakfast ,clean rooms and staff frendly Capasity elevator low

This is a great location with a competitive room rate. Because of kitchenettes in rooms, it at least gives you the impression of a few more square feet than the typical Manhattan hotel room. Breakfast area on weekends was packed, no place to sit, warm food barely warm. Full-size fridge for cold storage. Maybe a Staybridge brand standard to have a 12-cup coffee maker in room but what a waste of coffee for the two cups I need in the morning. ALSO, every housekeeper in every hotel in the world needs to be trained to look at a clock and see if the alarm is turned on/off so that alarms don't go off at 3 am of your first night there!!!!!!! Happening far too often. But still, a good location at a good price.

The front desk staff is the best. They are helpful, friendly and go out of there way to make sure you are taken care of.