Staybridge Suites Times Square

Very nice stay. The view was too die for!

We were harrasssed by security because a friend came up to the room to visit. First claimed it was their fire policy, then blamed Covid. Refrigerator, microwave and hairdryer did not work.

I enjoyed my stay. My family needed a place to stay for the night around 11pm before going back to town. Well needed, I would stay here again!

It was a good stay and very clean

What a wasted of my money and time! Check-in 11:30 pm - 12:00 am. The guest next door to my room (502) had a party (talk about social-distancing). Visitors in & out of the room. Banging on the wall. Loud music. Yelling & talking loud. Talking in the hallway. Moving furniture. You name it, and it was being done. The commotion ended at 5:20 am after getting no rest (which was my purpose of booking a hotel room outside of NYC.). Finally when came time to check-out 1:20 - 1:30 pm. I reported the issues to the front desk receptionist, and she accommodated me with free beverage. Well, she thought she had appeased me.

I stayed at the location for a business trip and was more than surprised at the accomodations and services of the hotel.

The room we were given was in between two elevators, which was not ideal from a noise standpoint. We realized around 10 pm the first night there was no shower curtain in our room. I called and was told it would be sent right away. 45 minutes later, I called again. It took just over an hour for the shower curtain to be delivered. The next day, they did not replace the paper products in the bathroom and we had to call again. So from a housekeeping standpoint, not the greatest service. The staff in the breakfast area and the evening snacks were great, kept everything stocked and cleaned tables quickly.Overall not a bad stay. We picked this property primarily because we needed a room with a kitchen. The utensils, dishes and pans were adequate for our needs. Be aware, there is no oven. Full size fridge/freezer, dishwasher, two burner cooktop and microwave.

Rooms, price, service and location are all great. The only downsides are there were a few times where only two elevators were running at peak times and it was a mess and a minor one, who doesn't have bacon at a breakfast buffet?

Spacious room, with a well-stocked kitchenette!