Village Hotel Leeds South

The room was very cold in the morning so I went downstairs to tell them to fix it at @8.00am. Nobody came to my room till 08:300 am. I went downstairs again and told them that it is not fixed. They told me that the maintenance will come. @09:00 they brought a broken electrical heater to fix the problem which only can heat itself. I told them that it is not acceptable. @09:30 maintenance came and change the filters of the heating system. During this period they did not offer me to change the room or so. I am very disappointed with the service. The rooms are old and all wooden furniture is damaged on the edges as someone crashed with a baseball bat.

There is nothing we don’t like about the village hotel