4/10 İdare Eder
26 Haziran 2022
Don't stay hear....absolutely not as advertised!!!
Upon checking in, we noted the room's floor was dirty; the rooftop jacuzzi was old and dirty; the rooftop area was dirty with debris; and there was no cushion on the rooftop chaise. The toilet flush slow and eventually stopped flushing. We informed the hotel of all the issues. They apologized but did nothing to fix the condition of the suite. It took them over 30 minutes to send someone to unclog the toilet after we reported it. Very morning, their staff regularly tried to enter your room (without announcing themselves) between 830/9am when you are still sleep apparently to service the room. The air conditioning went out during our stay, and it took a whole day to get it repaired. The were many times where the receptionist didn't answer the phone. We had to retrieve our own change of towels from the desk downstairs. The key card sensor on the door was on the blink requiring a random technique to get the card read for access to your room.
Terrell, 5 gecelik seyahat
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