Meliá Düsseldorf - Düsseldorf

Very disappointed! Just because of the welcome team They try to change my room type for downgrade And let me wait 40 minutes . They even lie twice , and I will write a complain ....

It was fine - nice breakfast but limited menu for lunch. They seemed incapable of providing an iron - I suggest every room has a ironing board and iron put in. Heat wave caused Air Con to be inefficient especially in the public areas.

nice spa with sauna and Steam bath. gym has lots of cardio machines and yoga room but lacks good workout and weight options. subway and tram are close by. park is underwhelming. nice café in vicinity. no in room coffee is a weakness.

Could be better, Air_condition and fridge weren't working...

This hotel may look nice but it is all fake. The room was freezing cold with only one heating setting "cold" The bedding wasnt big enough for a child & for someone like me who is 1.85m tall, not a pleasant sleep at all. I booked a double bed & got 2 singles, not even pushed together & no tea/coffee facilities in the room. Parking is €25 per night!! Food, well at first I must say choice was poor & I had a caesar salad, which actually wasnt too bad but again, pretty expensive for a few leafs of lettuce. Breakfast was ok but no-self service coffee & had to wait. Checkout was horrendous, over 30 minutes for them to try & get me card to work, nothing wrong with my card, their system is terrible. Smoking area right outside main door so you will get a face full of smoke when entering/leaving the hotel whether you want it or not. All in all, I hope to never have to stay here again, total rip off hotel that does not warrant my presence !