Homewood Suites Reno

Not good at all , person above me woke me up every night with crazy stumping, told front desk and they were very unconcerned

I did not get what I reserved online. They sent mail 2.55pm on the day of my reservation to cancel which I booked ahead more than 4 month and told me that they wanted to cancel because of the system did overbook. The manager Mr. Salazar tried to offer a better deal which we thought it was a better deal but it was not and we accepted it without not knowing that he charged more money than we reserved too. We were so disappointed with him and services. GTH

This place is beautiful. It’s newly remodeled, clean and the staff is great. They had free burgers, beer and wine. They also have free duck toys for kids. It was a great experience.

it was a great stay from the indoor pool and spa too the breakfast buffet and spacious rooms. we loved it.

The hotel was doing renovations and the elevator opened to the first floor but we could not get out because of the construction. They need to put a note in the elevator not to go to the first floor. Also, the hot water in the room did not work.