Hampton Inn Manhattan/Times Square South

I was dissapointed with my check in because the lady in the reception was rude! I booked and paid for 2 rooms with 2 double beds but I was given 2 rooms with king size bed. This rude lady was of no help. She did not even give us bottle if water which she did to other guests. My room’s toilet’s flash was even broken but was repaired immediately becauae Paula at the reception took care of it. Paula even gave us 3 king size bes rooms so as not to make us very uncomfortable. Paula was very accomodating and friendly and helpful compared to the other rude lady. The rest of the gentlemen staff were helpful and friendly too. Otherwise our stay was okay because of the comfortable bed. I would go back to this hotel.

Good location for tourists. Close to theater districts and Times Square and Subway. The breakfast staff did an amazing job and had an impressive spread for a Hampton. The room was clean, quiet, and above average for NYC at this price. Be prepared to wait for, and ride in, a crowded elevator, but that is common for NYC hotels at this price point.

Overall stay was great

Very convenient location, terrific and friendly service. Rooms are a little small, as to be expected. 30th floor, hallway and room, smelled like a swimming pool. The elevators were slow. Good value for the price.

The elevators are very slow and the staff take priority over guests in using elevators. No less than an 8 minute wait for elevators. In the morning the cleaning staff took both elevators for their use at 8am. There was then a 25 minute wait with long lines for elevators. Also as a safety issue there was no marked stair exit to the first floor from the second floor. You went directly into the lower level with no way of getting back up to the first floor that was marks. A real fire hazard.