SpringHill Suites by Marriott Portland Vancouver - Vancouver

Has to be the worst hotel stay ever. Staff could care less about problems and correcting them, they all seem to not care. Breakfast every morning is an ordeal because the staff puts no food out. They have it, they just dont prepare it or keep up with refilling. You have to ask for everything and eventually they'll bring it out or cook it. We've had no coffee, cream, eggs, yogurt, milk, bread it goes on and on. Fruit is old and half spoiled. When you tell the staff they shrug their shoulders and that's it, everyone seems to have just started working there. We had no light in our bathroom, we called the front desk. They forgot our room number so when we called back a half hour later they said they were waiting for us to call and now they would send someone to fix it. When he showed up he didn't have a bulb and said there was none in the hotel. The fro t desk sent him to remove one from another room and try to install in our bathroom. At that time I cancelled the call, it was 10:00 and I needed to go to bed for an early flight. Decided it was easier to shower in the dark than deal with this ineptness any longer. Last stay at a Springhill

We stayed there two nights on Labor Day weekend. The room was large, plenty of room for a large family. The neighborhood was nice and seemed to be in a safe, clean, nice area. There were lots of a variety of restaurants and stores close by. The pool is tiny but clean and nice. The staff was friendly.

We enjoyed our stay very much. The staff was very friendly, and the room was clean and beautiful.

Overall the hotel was modern and super clean. I enjoyed the breakfast but I especially liked the cleaning service. The beds were also comfortable. My only complaint is the noise at night. I could hear my neighbors, therefore I had a hard time falling asleep.

The service and breakfast were great. I would definitely recommend to a friend.