Novotel Paris Centre Gare Montparnasse

Housekeeping was not very good, not enough towels and they would leave garbage in the room. The area Montparnasse was not bad and a quick train ride away from all of the sights but the nearest train station was being repaired so it was difficult to get around. Other than that it was good. The breakfast was fantastic.

Worst experience ever as a world traveler - be aware of extra BS charges by hotel - Rude front desk help- beyond French rudeness to say the least. Will never stay with this brand!!

Great hotel. Everyone was incredibly friendly and helpful. Breakfast was delicious. Loved that the shower and the toliet areas were separate, this made getting ready a lot quicker for our family.

Very nice....we'll stay there again.

Bad experience with check-in. Our room wasn’t ready when it was promised, we waited and then were given room keys to someone else’s room! All messy and clearly not vacant (pic attached). Reception staff didn’t even apologize for having us go back and forth with little kids in tow, they sort of laughed it off. Our room was fine, clean and spacious enough. Customer service though left much to be desired.