Inn at Aspen

Second stay. Would return. Even though— Poor lighting. No lightbulbs in two lamps. Clean, accesible room with interior and exterior entries.

Great vacation stay at the heart of buttermilk ski resort. Although it was not fully opened when we visited we were still able to ski and snowboard there. Also it is conveniently located. Not too far from the airport, the main city and other 3 mountains (Snowmass being one of them). They do offer a shuttle to town They have a great restaurant on site (BBQ home team). There is an outdoor pool and hot tub. We haven't tried it but it looked warm as other guests were enjoying it. Parking is free and we could park right in front of our ground floor room. It was cozy and comfortable. Enough room for 4 of us. Those of you with Teslas there are 8 power charging stations on site. Also each room has access to lockers in the hallway in case you travel with your own ski equipements. All in all we were satisfied even with covid restrictions in place. Will definitely come back!

Very nice hotel and the service is exceptional, especially the complementary shuttle.

Loved the location and the fact there was a shuttle to take you into town. Front desk was so friendly and gave plenty of recommendations. Hotel was clean and the bbq place looked great inside the hotel.

The staff was amazing and the shuttle to town could not be any more convenient with very friendly drivers. Somehow our room was double booked fortunately the hotel had another room we could stay in otherwise this review may not be so positive.

Stayed here for a hike and photos at Maroon Bells. Friendly staff and free shuttle into Aspen for evening walk. Home Team BBQ on site was excellent

Laurie and Chloe were awesome!!! We had initiqlly only intended to stay here one night, but after talking to Laurie about our game plan to do the four pass loop as a backpacking trip, we quickly realized we hadnt thought of all of the detaila (you need a permit to park at the trailhead over night). She hooked us up with Chloe whom gave us a ride to the trailhead, and when we finished we got another ride back. They also stored our things for us, and let us keep our car parked in tbeir lot while we were camping. Additionally, when we got back, they provided a shuttle into Aspen so we didnt have to worry about parking once there. The rooms we stayed in were fantastic, and every time I needed anything Laurie was super quick to provide great service. Couldn't recommend this place more!!!

The description on Hotels.com was not accurate. The line said there was a hot tub in the room and there was not. When I inquired at the front desk, He didn't know what I was talking about. I showed him my printed reservations from both Hotels.com and Vacasa.com. He spoke with his manager. The desk clerk came back and said the manager explained to him the hot tub was the communal hot tub near the pool. No apologies for the confusion...nothing. I was not happy!!!

We really enjoyed our stay here. The hotel was quiet and the hot tub was really nice after long hikes. The shuttle into town was very useful for us because we decided not to rent a car, so we relied on it heavily. I probably would not stay here again, though, for the following reasons: 1) No coffee or hot chocolate service in the common areas, 2) The lounge and patio were closed, 3) No housekeeping services even though we requested it twice (I think they are not doing it because of Coronavirus, but we weren't advised), 4) No paper plates, plastic utensils in the room...only a small fridge and microwave...since we were here for a week, this really limited our meal options at the hotel...we really should have booked a condo or hotel with a full kitchen.

Nice facility. Very nice Pool, restaurant and shuttle bus to downtown Aspen. Receptionist was very helpful and kind. Our room needed more lights. Room was dark. Refrigerator didn’t work. One was broken and the other had temperature control problems.