Sandcastle Oceanfront Resort South Beach

It is a wonderful hotel, only thing is, I had a little problem with my check in because of going through hotels.com. I don't think I will be going through hotels.com anymore. Not only that, the manager was slightly rude and defensive when I was asking questions to better understand my problem at check in. I don't know if it was the color of my skin that got him that way or not and I am praying that is not the case, but after coaxing him a little and reassuring him that I wasn't being irate, I could see him relax. I only give this a good rating because overall the room, which was a king suite, and the oceanview were incredible. But because of the manager's initial attitude and treatment, I will not be staying there again. I am quite sure I can find another oceanview hotel room for a great deal on a different vendor site.

Everything was great it was clean and staff were super nice, I’ve stayed here before and I enjoyed it

People where great

room was clean and modern bath facilities were good view was great parking was good

Staff was very friendly except for the older lady in the lobby, everything we asked seemed to be a disturbing her. Location was convenient to the start and finish lines of the runs we all participated in. The breakfast was good, but a little pricy. Housekeeping and maintenance were very friendly and attentive. Of course, this isn't a high end hotel, but it's was very worth the stay. I would recommend this place for a nice peaceful vacation.