Ambasciatori Hotel

We really enjoyed our stay. Rooms were pleasant and the breakfast room on and next to the roof was an extra bonus- the view across the City with the mountains high behind was terrific. It wired as a great place for a nightcap too. Pity the males at the reception were a little aloof but Veronica was so helpful. Being on a pedestrian street with only a few cars and scooters roaring through was so Italian.

Booked this along with other 4* hotels in Sicily but felt it lacked a bit in comparison for the price, we had to wait a bit for the key and didn't have much help from staff (felt we were left to our own devices) the hotel overall is modern, has a good sized rooms and a fantastic roof terrace looking over Palermo.

Well situated and with lots of character ...... will stay again

Biggest issue I had was the cleaner walking in to room at 0845 without knocking, waking me up. There are no do not disturb signs, I was staying one night and obviously had not checked out. The room is tiny for a supposedly four star, the bath room even smaller. You can not sit on the toilet properly as there is no room. The shower is minute, and does not have anywhere to store shampoo and soap. The bed was advertised as a double, but was two singles, which came apart during the night. The walls were marked, no paint touch ups. Noise insulation is non existent, wooden floors make it a very noisy hotel which is not good for getting sleep. The only positive I have about this hotel is the night watch man who checked me in and was very helpful. Apart from that one positive, it is a terrible hotel, and comes nowhere close to what I expect from a four star hotel.

Upon arrival check in was fine but there wasn’t any assistance to bring luggage up the 1st flight of stairs to elevator or to the room. The hotel had character but the staff wasn’t helpful. Breakfast was good and located on the rooftop which had beautiful views. Also if you arrive by rented car you have to park it yourself which was about a 5 minute walk away. In addition upon check out the city tax was based on which floor your room was on, I thought odd. All in all the stay was decent.