Bunratty Castle Hotel, BW Signature Collection

What makes this hotel stand out is the staff. They are so friendly. The rooms are large and comfortable. Bunratty Castle nearby is a must visit! The hotel lobby is beautifully decorated at Christmas time. I thoroughly recommend this hotel!

Staff were friendly food was good room was an upgrade would stay again

Stayed here recently for 2 nights. The room was spacious with a comfortable bed. Decor a bit bland. There were two armchairs in the room which were stained.The lobby is a nice place to sit and have a drink. Had dinner one evening in the restaurant which was fine but nothing special. Breakfast was ok. No toast?? The food is cooked to order so is a bit slow coming. The pot of tea was cold by the time the food arrived. The staff are very polite and the hotel is Covid19 compliant. Would I stay here again? Perhaps not.

The food was amazing, both breakfast and dinner, with generous portions. Great location. Everything was clean and in good working order, bed was huge. Decent channels on tv (they had Sony movies). Hallways were exremely warm as all radiators were on which was uncomfortable but understandable. The lady checking us in was going at a rate of 90 which really flustered me. It was unneccessary to ho so fast as there was only one other person checking in and another staff member was dealing with it. We felt she was answering our questions before I finished asking them so we weren't getting the answers we were looking for. Even when picking breakfast and dinner time, she rattled the times off so fast we didn't catch the times. She was still very polite and even called down to leisure centre for us to get a timeslot but just a bit abrupt and rushed. The other staff member was much more relaxed with the other guest. Other than that everything was perfect.

Food was excellent and the spa was just what the doctor ordered

We booked the presidential suite for our honeymoon. While it was big & clean it lacked the extras that would make it a suite. Lack of cups was a bugbear. The staff were accomodating & polite, pool was nice, breakfast was lovely. Slightly disappointed couldn't get breakfast tray delivered to room as a morning treat. Would recommend again but I think a deluxe room would be same as suite

Great large bedroom with super comfortable bed just across the road of the castle. The covid measures were very good in this hotel. Even with temperature checks. Super welcoming & friendly staff! Quick service! Food could have been of higher standards. Great flexibility of getting a last minute walk-in massage. Very much appreciated this stay. Great location as stop over during a road trip combined with a visit to the Bunratty castle. Hope to stay here again soon!

Very pleasant stay and would definitely recommend. The food was fantastic. The hotel seems to be very covid compliant and i couldn't fault any of the measures taken.

Staff excellent, very careful and attentive

The service was excellent but travelling during corona virus makes it difficult. The staff coped really well with social distancing rules and we’re very pleasant.