Hilton Garden Inn Suffolk Riverfront

A quiet getaway to look for a new home.

Upon check-in we discovered the picture beside the thermostat had fallen and broke the thermostat. This problem was corrected shortly thereafter. Later we discovered the TV did not work. Management was unable to get it working. We were moved to another room. We were compensated with a free breakfast which was very good. Room furniture was showing it's age. Table/desk was scratched, floor lamp stood at an angle. Room had no bath towels. Poor housekeeping. Next time I'll look elsewhere.

They steam cleaned our room rug right after we checked in. The rug was still wet by the the time we went to bed. The bathroom faucet on the cold side had very hot and very cold water coming from the same side. We ordered dinner in the restaurant and it took 40 minutes. I ordered a medium rare steak and got medium well.

The gentleman at the front desk was very nice. The room had a beautiful view over looking the river. Did not like the fact that the bar closed at 10pm. We thought that was a bit early. Being from California, we were also unaware that there was no alcohol sold after midnight anywhere in the state. The room decent, tv was on the smaller side. The only problem I had was the upholstered chair in there was very sticky, stained, and very uninviting. Needless to say we never used it the 3 days we were there. Couldn't beat the price though. I'd stay there again.