Holiday Inn Express And Suites London, an IHG Hotel

My kids and I stayed one night while passing through and it was very pleasant. The room was very clean and stocked with toiletries. The pool was warm and the front desk clerk was super friendly and accommodating. Great visit!

Just a short over night stay but everything was great. Check.in was quick and easy. Room clean and bed was comfortable. Front desk man was very courteous. We had dinner and breakfast im London. Everyone we encountered was very friendly.

Room isn't accommodating for the price. Could have used a small table and a couple of chairs.

Great location. Easy off/on 75. Bed was so comfortable and guest services were great

This place is convenient, right off the interstate and typical of a Holiday Inn express with modern decor and easy access from the parking lot. It is however a place that has very thin walls and it’s difficult to get rest. I heard the man in the next room vomiting and people talking in the hallway and someone running the TV on the other side. Early in the morning I heard people checking out at the front desk which was straight down the hallway from our room. The pillows are very comfortable, sort of like my pillows. And the beds are adequately comfortable. It’s not luxury but it’s sufficient for a one night stay. They did give us a nice little breakfast bag in the morning since the breakfast area was closed due to Covid

We booked and paid for a king room, arrived and was told don’t have a king room left (we paid king price) they couldn’t care less. Also they don’t have breakfast ( they do give rotten apple in a bag to go)

Property is clean but none of the amenities are available such as the pool or continental breakfast which were part of the reason for choosing this hotel. The pricing should reflect these restrictions.

Very nice clean newer hotel. The bottles in the shower needed to be refilled. No conditioner!! No good when you have longer hair!!

Had to change rooms the out side Air cond made to much noies.

Bed was comfortable. Pillows a little too soft. Chris at check in was great, was able to adjust my stay due to changes in the event we were attending. Checking out was not so good. Credit card was charged even tho I was told it wouldn't since I was paying cash. Lady at front desk had to call someone else to figure out to fix the issue, took a while for her to figure it out even when being walked thru the process by someone on the phone.