Cancun Resort by Diamond Resorts

The stay was great and the staff where awesome

Where to begin.. The property is in a great location, it is clean, the rooms are a little run down but still clean. The pool area is great and the water is very warm. Now the bad... Do your self a favor and stay away from there supposedly 2 hour tour..... Ours turned into 4 hours (which i believe is normal) and you feel trapped in a room with sleazy car sales men trying to hustle you into a 15% interest rate loan for a time share condo.. When I say hustle I mean it. They are not transparent with what they are offering you and push and try very hard to pressure you into making a decision immediately.. Do not fall for it. They do not actually offer you free gifts. They will charge your CC and if you dont show up for another BS tour to con you into a time share than you will not be refunded your money.... Stay away from the Tour and the concierge desk at all cost..... If you do that then your stay will be great.

The pics on the site do not do this place justice! The condos r super nice, spacious and clean. The rooms r bigger than they look. The bathrooms r huge with 2 sinks and gigantic bathtubs I’m each. We stayed in a 2 bedroom with 4 kids and we all had plenty or room. Coffee, filters paper towels laundry soap and dish soap were all provided. The fitness center was nice and facesthw pool icy like to work out. The pool was very nice. It was heated so we were able to swim in October. There were lots of hot tubs as well. The view from the balcony was pretty. Highly recommend.

I’ve stayed here a few years ago. This most recent visit....the site seemed to have made a few upgrades! Very nice , super clean ....convenient with a bar/restaurant and even a small store for supplies and treats. It’s a quiet alternative to staying on the strip; only a $10-15 Uber/Lyft ride vs. $20-25 Taxi ride. Once you check in...you’re redirected to concierge for a welcome packet —lots of coupons that came in handy for meals, clubs, and drinks on the Strip. Room service is a available and they’re food is pretty tasty! Upon checking out ...prior to leaving we got a call telling us that’s where to return or key cards and pick up our receipt—that was partially true—but it’s also an opportunity for them to up-sale future stays (4 days 3 nights —I think for $149) also to attend their presentation to seduce you into timeshare ownership. Don’t like being baited and bamboozled —but once I said NO THANK YOU—that was it...no pressure, which I really appreciated. Very resort like feel...with the benefits of the Vegas strip close by. We’ll likely be back with my adult children and they’re spouses as a family.

It was great