San Biagio Relais

Great location in a real hidden gem of a town. Lovely staff and great breakfast. My only complaint here is that the AC didnt work.... oh and there isnt a stand up shower. You have to squat in the tub and use the handheld wand. lolz Reception will give you a sea-wall parking pass if you ask.

We had a mixed experience about San Biagio Relais. After our first night in the hotel, we woke up with bed bugs bites around our body. We requested to change our room for the second night, but they were unable to do it. The hotel changed our sheets and cleaned our clothes. This was a significant inconvenience on our holidays. We spent most of the first morning dealing with the staff and preparing the laundry, and we left the hotel very late on the second day because our clothes were not ready. We also risked taking bed bugs to our home as we had to stay an extra night in the infected room. At the end of the stay, we claimed for a refund, and the hotel only provided a 10% discount. Not the type of service to expect from a four stars hotel. On the other side, the hotel is very well located in the centre of Orbetello, close to the old town with great restaurants. Our room was cute with neo-classical furniture and air conditioning. The quality breakfast service was outstanding, especially the parma ham and the croissants filled with marmalade. The staff was very attentive and helpful.

The Relais was exquisite in many aspects: beautiful structure, adorable highly functional room, stunning courtyard, terrific breakfast buffet and aperitif offering. The location is also superb: close to water and downtown. A truly great stay with a real AC that works exceptionally well

Pro: Nice corner room with high ceiling. Staff were friendly and made very good recommendations for dinner reservations Con: While we normally prefer a firm bed this one was so hard that it was extremely uncomfortable and it lead to a very poor sleep. Weak to no a/c Shower consists of a hand held shower head attached to the bath taps, not the greatest.

Very much not what was pictured . Dirty and not well kept. Spider nests in corners everywhere . Room Ckeaner then rest of hotel. We ended up leaving and just eating the money . Nothing to do in the area and very unappealing .