Occidental Punta Cana - All Inclusive

O hotel é muito bonito e tem uma estrutura muito bacana! Os funcionários de forma geral bem proativos e gentis. Tivemos uma experiência ruim com uma comida (purê de batatas) que estava azedo, mas logo trocaram o prato. No ultimo dia o chuveiro demorou muito a esquentar. Fora isso foram dias muito agradáveis!

This resort met our expectations. The rooms are clean, our patio was my favorite part. The beach is gorgeous and the staff do a wonderful job at keeping up with the property and customers requests. My only negative is the sales pressures, from the spa attendees to the peddlers on the beach..but even they were nice, so not much negative to say there!

Overall, we had a great stay at the hotel! What we liked: 1. VERY tasty food in the main buffet! 10/10 2. Clean and not very crowded beach 3. Cheerful and friendly people who often sing - the atmosphere is super! 4. Beautiful hotel and the atmosphere by the pools and in the area! What we didn't like: 1. Rooms - we had 2 rooms: in the first one we were flooded, it is not clear how, and there were also cockroaches, and in the second room there were also cockroaches. 2. The a la carte restaurants were not very impressive, the service was as if they did it "reluctantly", the food was not as tasty as in the buffets. 3. The staff were slow in solving our problems with changing the room or other issues, it was obvious that they did not want to deal with this. We waited about an hour each time.