Comfort Hotel Frankfurt Central Station

14 hr layover in Frankfurt. Let us in the room early got some much needed sleep and even time to tour the town a little. Easy to get to on the train and the shuttle back to the airport was a limo. Very Pleased 😃.

What can we say.... From the blocked shower that kept overflowing, to the water drenched bathroom door that you couldn't open or close due to the obviously long established flooding , to the dripping coming from the airconditioner, and the refusal from the restaurant to give us ice, even though the information folder said it was available. No help from the staff whenever we let them know of the issues. And to top it off, right in the red light district of town. Had to pay very high rates due to Book Show

The hotel was clean and quaint (standard European style). Close to train, tons of bars and restaurants. Dennis at the front desk was AMAZING throughout our visit - he took above and beyond to the next level!

Pleased i was allowed to check in a little early, around 1230pm after a long flight. Internet wi-fi connection was very good on the 5th floor. Observed guest needing to get his key card reset and he was simply asked the room number with no verification. Housekeeping comes around too early. On Sunday morning 8:45am received knock on door. Had to tell them to come back later but they never did. Appears the hotel contacts this service out. Shower pressure is weak and water fluctuates between warm to hot but most times it was only lukewarm.

I cannot believe this hotel has such high ratings! The neighborhood is terrible, do not bring your family here. The hotel itself was not great. We asked for a quiet room and were put on the corner of a busy intersection, so noisy that sleep was impossible. There is no AC in the room with, just a fan to push around hot air, it felt like a sweat lodge. The bed was very uncomfortable and the shower went from hot to cold without warning. I would never stay here again.