2/10 Kötü
29 Ocak 2023
Poor service, far from 5-star
First, the housekeeping was very poor. The bottled water/tea were not refilled daily (we have to call and ask for refill). The most ridiculous part is that we found out a cracked glass inside the room after housekeeping and called the reception about it, the staff told us that is impossible (the reason I called is to make sure that they don’t charge us on that cracked glass as we are not the one cracked it). Second, the front desk staff was not very helpful, we tried to ask them to find a taxi for us and the staff basically not willing to help and just told us that it is normal that we can’t get a taxi in Paris.
Conclusion: this hotel definitely is not worth this price and definitely not a 5 stars hotel. If you are just looking for a hotel with good modern interior, then it is okay but do not expect that they will provide you with 4-5 stars hotel services. I think IHG group will need to re-train or change all the staffs at there if they want this hotel successful.
Doğrulanmış misafir
4gecelik seyahat
Doğrulanmış Hotels.com misafir yorumu
