Westgate Flamingo Bay Resort

I really didn't know what to expect from Westgate Flamingo Bay. I saw pictures on the website, but sometimes pictures can be deceiving. However, when I arrived I was treated at the gate by the Security gaurd on duty, who was kind to show me where to check-in. When I entered the lobby the first thing I noticed was how clean it was. The Front desk gentleman was absolutely polite, very professional, and helpful. My room was clean and possessed great energy. I will definitely be staying here again, and I will recommend others to this as well.

I make it a habit to wipe down switches, knobs, drawers, toilet seats, etc. Our unit was very dirty. The sofa sleeper was made out of pleather and was showing very apparent signs of wear. There was a limited selection of dinnerware and cups. We had to call guest services for oven pans. Our coffee maker didn't work, but they quickly replaced it with one still in the box. We discovered a plastic piece was missing. The unit was disappointing, but the staff was exceptional.

Good stay, had ants in kitchen so bought an ant killer trap. Otherwise all good.

The Westgate Flamingo Bay Resort is very beautiful and serene. Our room was unfortunately very dirty, Urine drips were on the seat and there was someone elses old dirty underwear in the drawers. The hair dryer had shavings all over it and in the bag. Floors are filthy, make sure to wear shoes if you dont want dirty feet. Also, make sure you wash your dishes before use as well. Every single one we grabbed had food residue. The staff seemed very passive with our concerns. I would have been more adamant about the service but we simply did not have time for such issues. Overall, the cleanliness was our only major issue. We enjoyed our stay and hopefully if there's a next time it will be a better experience.

It was great but needs a few upgrades - sofa bed mattress and a few more kitchen basics.