Candlewood Suites East Lansing - Lansing

Room cleanliness very poor. Between nights, it looked like the hotel maid just through the covers back on the bed, the garbage wasn't emptied, and no new coffee was left despite me leaving out the coffee envelope that I had used that morning. In addition, I left my phone charger in the room, but somehow the staff never turned it in. I called that same afternoon and there was no sign of it. Very poor quality.

The drapes wouldn't completely close - I was on ground level near the lobby. The sheets were cheap - many tiny pills that made it scratch to sleep on. In the morning they had charged me for food that I did not purchase. Just checked my Discover statement and they have charged me for something else!! Young college staff very nice - seemed clean. Police were there with dogs twice and a note on the door says you can not get in the building without your key after 11:00pm - at the main lobby. I won't be back.

Clean room and great place to stay!

Soundproofing a little infective you hear people about e walking

My room was located directly under the hotel entrance. I didn't realize until I had already unpacked and was in bed the first night how miserable that was going to be. I had to sleep with the tv on to help muffle all the sound coming from above. The entry way is tile and everyone coming in and out of the hotel and rolling their luggage across the tile above you all night long is anything but pleasant!! There is no way they are not aware of this! I delt with this for 4 night! Very disappointed! Not to mention other members of our group were put in handicap rooms and asked to move the very next morning. We had these rooms booked for months you would think they would be more organized!