Mansingh Palace

Nice hotel with nice rooms

People were curtsies and friendly. Lobby and room were comfortable. In my contract it said Wi-Fi, when I checked in, I was told Wi-Fi is available in the lobby only. Next day I ran into Mr. Agarwal (managing director) and brought it in his attention. He got it fixed quickly. Overall it was pleasant stay. I would recommend this place to my friends and family.

The experience was uncomfortable. The hotels looks great as you enter the reception. When you book it says free Wifi however it is not true. It took me 10mins to make the receptionist to prove that it is included.The rooms are outdated and not clean. The bathroom has very unpleasant smell and the towels were damp which made it very uncomfortable stay. The surroundings area is not great however close the Taj Mahal and Red Ford which serves the purpose. While having breakfast found cockroach and food doesn't taste fresh.

What amazing staff. Security men make you feel safe, doorman in spiffy uniform makes you feel welcome, Check in staff get us up to our rooms with no fuss and at 9pm say ' hello Mrs .... ' How do they learn 200 names a day? Maintenance men arrived and sorted out minor repair in seven minutes. Poolside waiter couldn't have been nicer. Breakfast waiters ready to get you anything. Even lady who cleans loos downstairs spent five minutes helping brush daughters knotted hair, oh, and a late check out given for no charge and with a ready smile. Pool was lovely and empty, rooms were cool, location fine for tuktuk anywhere, but it's the staff that make his place. They do appreciate tips and deserve them, but you never get the impression that that is why they're so kind. Makes agra seem even more overwhelming as soon as you get through the gates.

Best