Country Inn & Suites by Radisson, Milwaukee Airport, WI

Hotels.com never sent a fax to country inn, so we waited about 25 minutes to check in, and it was already around 10:30pm. They didn’t have any more rooms with 2 queen beds, so “upgraded” us to a King bed with a pullout. It wasn’t an upgrade, the pullout mattress was thin like a pancake and we only had 1 pillow and a thin blanket. We went to the desk to ask for another pillow and never got one. So I used the blanket as a pillow and my shower towel as my blanket. The tv in the room didn’t work- and by this time I was so bummed out I I said forget it.

Pleasantly surprised. A very nice room, well maintained. Has 2 places to eat within walking distance and 2 gas stations as well. The Breakfast had many options, and overall really liked it. I would stay here again. Good Value

Convenient, comfortable room. Primarily clean but dusty.

I'm not happy with hotels.com. I made my reservation for the 7th to the 8th on your website and when it was finalized your website said my reservation was set for the 7th to the 8th but when I got to the hotel they told me it was for the 6th too the 7th and I was charged for the room. I won't be using you guys in the future and will not recommend you to anyone because of this. I have tried to call your customer support but get hung up on before I can talk to anyone about this issue.

*There was a 45 minute wait for the shuttle service from the airport to the hotel. *I don't need to be reminded every time I have a conversation with someone that there is an additional charge for pets. *AND THE WORST.....lying in bed on Sunday evening I heard what I thought was a "knawing"(chewing) sound. Turned out it was a water running from the room above. Didn't think too much about it but when I got up on Sunday morning the carpet was wet near the wall where I heard the sound. I was checking out soon and told the front desk person when I checked out. HER attitude was deplorable when I asked for a manager. When I told her why she suddenly became somewhat friendlier and said the manager may call me back. He/She NEVER did!!!! I don't/didn't expect anything monetarily but the least they could've done was contact me and apologize for the situation and what it was. Will have to consider a new place to stay the next time I am in Milwaukee.