The Spencer

I was somewhat disappointed at the condition of the hotel given the positive reviews I read beforehand. I think the hallways were dingy looking. The place could definitely use a refresh. There was construction going on while we were there and only one elevator was working during our three night stay. The concierge and staff were great though. Very accommodating and helpful arranging taxis and transfers for us. Good breakfast at a reasonable price. Wish it was a bit closer to the center of town, but the tram was close and made it easier to get around.

Everything was fine until they start the drilling on the Monday morning. There was no notice that they are carrying out refurbishment and the drilling was loud.

We had a lovely room with a balcony. The bed was comfortable and there was very good soundproofing. Plenty of room to sit and relax. I enjoyed very much having a swim in the pool. The only let down was the breakfast and the food in the East restaurant. It was perfectly adequate but really not up to the standard of the rest of the hotel.

Nice but quite expensive Carpark is scary

Construction work ongoing around the property which is noisy and ruins views. Housekeeping is particularly noisy in the mornings. Room service breakfast was poorly executed. Attempted to contact duty manager and general manager with no luck.It’s a nice enough hotel, my experience was simply poor.