Hyatt Place Kansas City Airport

When we were there, there was one person working the front desk. I called several times from our room to order dinner, with no answer. The ice machine was out of order on our floor, a light fixture was pushed into the ceiling, one of the phones wasn't working in our room, and I didn't think we'd able to get out of our room the next morning; the door wasn't opening until we used great force on the lock. These may seem small things but they start to build up, and they're small things that should be functioning well. It was not a great experience and I'm not sure I'll stay at a Hyatt again.

It was amazing. Perfect room

Very nice staff, clean, up to date rooms. Great breakfast. We stay at this location because it’s close to the airport and the improv where we go quite a lot. The stay is very quiet and relaxing

Good, clean hotel nice price. Good customer service - nice that it has a bar in the lobby.

Staff is so friendly and helpful. The room was beautiful, spacious, comfortable, and clean. The bed and linens were extremely plush and comfortable. Breakfast was free with Hyatt Rewards, but I would have gladly paid for it, given the wide variety of food items they offered. What a fabulous experience!